Outbound Call Centre Agents For Night Shifts: Energetic and target oriented Call Centre Experienced Sales agents with good spoken English required. Preference will be given to those having previous call centre experience, fresh candidates may also apply for this post. Candidates having O/A level background will be preferred….

Job Description: Call center agents are required for our Outbound offshore communication team. Individual must have experience for a Real-Estate / Mortgage campaign for any international market. He shall be responsible for ensuring high quality sales through outbound calls, emails and live chat as per the given guidelines. Target market is USA. Candidate Profile Preferably Bachelor’s degree holders, O & A level educational background preferred. Experience in handling international clients via telephone, email and live chat. Must be available to work in Night shifts. Benefits Health Insurance for you and your family 100% Subsidized Lunch & Dinner Annual & Sick Leaves Quarterly Company Events In-house Gym Facility Growth & Career Path All team members that joins ERC are assigned a Job Band that specifies the starting point for their career path. This career road map…

…inate and follow up on customer inquires with relevant stakeholders to timely close open tickets Continuously learn and update product knowledge to provide excellent customer experience Identify common issues and provide feedback for improvement to supervisor(s) and relevant stakeholders Maintain knowledge base and FAQs about products and problems for prompt and effective services and problem resolution in future May be assigned to work on day or night shift to ensure 24/7 operations Skills Required: A degree in computer sciences or related discipline Strong customer orientation Good database concepts and SQL skills Ability to analyze, troubleshoot and solve problems Good written and oral communication skills Excellent interpersonal and team skills Motivation and ambition to excel Drive to learn and grow Self-driven, time conscious and fast executor Willing to work at night…

…ing and delivering the design, upgrades, deployment, migration,decommissioning and troubleshooting of components that make hosted voice infrastructure. Engage in the engineering, implementation, troubleshooting and support of infrastructure platforms used in customers of all sizes. Technical documentation of solution architecture, design and as-built system configuration. Provide second and third tier customer support as required. Note: This is a night shift job as OVEX is following US timings. Remuneration package is OPEN or will be decided as per experience and core competencies in the relevant field. Skills Required: Team management, Leadership qualities, Proactive and dedicated, Ability to solve complex issues….

…inate and follow up on customer inquires with relevant stakeholders to timely close open tickets Continuously learn and update product knowledge to provide excellent customer experience Identify common issues and provide feedback for improvement to supervisor(s) and relevant stakeholders Maintain knowledge base and FAQs about products and problems for prompt and effective services and problem resolution in future May be assigned to work on day or night shift to ensure 24/7 operations Skills Required: – A degree in computer sciences or related discipline – Strong customer orientation – Good database concepts and SQL skills – Ability to analyze, troubleshoot and solve problems – Good written and oral communication skills – Excellent interpersonal and team skills – Motivation and ambition to excel – Drive to learn and grow – Self-driven, time conscious and fast executor – Willing to work at…

Customer Relationship Officer Ovex Technologies Pakistan Pvt LTd Industry:BPO – Business Process Outsourcing Functional Area:Client Services & Customer Support Total Position:15 Job Type:Full Time/Permanent Job Location:Islamabad, Pakistan Gender: Doesn’t Matter Minimum Education: Intermediate Career Level:Entry Level Minimum Experience:Fresh Require Travel:Not Required Job Description: Purpose: The objective is to provide an information and Complaint helpline with reference to clients operations. This potential candidate should have strong communication skills and have a proven ability to deliver product information and satisfy consumers needs effectively and efficiently. The energy, motivation and positive attitude to play an effective and important role in a dynamic, growing technology based company. Principal Account abilities/ Responsibilities: Take Inbound calls an…

…person, i.e. anybody not employed by ACTED, enters the office compound without prior permission To turn on and turn off the generator when the electricity stops and others task needed Provide any support for the good functioning of ACTED Logistics department whenever requested by ACTED Management. Maintain the visitor log book. Any other duty assigned by the direct supervisor. Skills Required: Good Behaviour with people Ability to work in day and night shifts Discipline and presentable personality…

…vated and have a flair for accepting challenges. If you have these qualities, you will surely be a part of the vibrant team. Suitable Profile for this Program Preferably graduate. O & A level educational background preferred Experience in handling international clients via telephone, email and live chat Candidates with foreign education and experience are also encouraged to apply Must be available to work in all shifts (Morning, Evening & Night)…

…ld Bearing Age women, Lactating mothers and pregnant women Dispense medicine to pregnant PAC women and FP Commodities to clients as advised by LHV. Accompany LHV during home visits. Allow clients of FP number by number (with the exception of emergency PAC case, which should be taken directly to LHV) to prevent the crowd and patients complaints. Cleaning of the portion of the FP & PAC room building as instructed. Willing to work in evening and night shifts. Any other duty needed or requested. Preference will be given to local candidates. Skills Required: Expertise in FP & PAC…

Customer Care Representative Mobilink GSM Industry:Telecommunication/ISP Functional Area:Client Services & Customer Support Total Position:1 Job Type:Contract Department:Customer Care Job Location:Islamabad, Pakistan Gender:Doesn’t Matter Age:24 – 27 Year Minimum Education:Bachelors Degree Title:Hold a Bachelor’s degree; Master’s degree would be preferred Career Level:Entry Level Minimum Experience:1 Year(Have 1 – 2 years of customer care experience / Fresh Graduate with excellent communication) Handle in-bound calls over the designated helpline Handle customer query and complaints as per set standards Coordinate and follow-up with multiple stake holders for the resolution of customerâ??s problems Essential Skills Should be willing to work in rotational shift timings i.e. Morning / Evening / Night Should be in the age range of 24-27 years Should be a team player Should b…